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Claire Brooks

Yes Mortgage

We understand that arranging a mortgage or organising personal finances can be extremely time consuming or stressful and so we aim to make it as painless as possible.

OUR COMMITMENT TO YOU

We will:

Provide you with clear information about the products and service we offer, including fees and charges.
We do not charge you (the client) a fee for our service.
We will ascertain your individual needs, preferences and circumstances before recommending a mortgage.
We will only recommend a mortgage that we consider suitable for you and that you can afford – and always the most suitable from available options.
We will NOT recommend a mortgage if we can’t find one we consider suitable.
We will always encourage you to ask if there’s something you don’t understand.
We also give you access to a formal complaints procedure should you become unhappy with our service.

SWIB